Privacy Policy
Last Updated: March 6, 2026
Welcome to OpenSource Support Phil. Inc. ("OSSPHinc", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, ERP systems, software platforms, hosting services, and other digital solutions.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy and applicable laws including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
1. Information We Collect
We may collect certain information when you interact with our website, systems, or services.
Personal Information
- Name
- Email address
- Contact number
- Company name
- Address
- Information submitted through forms or communications
System and Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
Client System Data
Clients who use our ERP systems, software platforms, or hosted services may store operational and business data within those systems. Such data remains under the ownership and control of the client according to the service agreement.
2. How We Use Your Information
We use collected information for the following purposes:
- To provide and improve our ERP and IT services
- To respond to inquiries and support requests
- To deliver system updates and notifications
- To provide ERP implementation and technical support
- To improve website functionality and user experience
- To comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality and analyze usage patterns.
- Improve website performance
- Analyze traffic and visitor behavior
- Enhance user experience
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. Data Protection and Security
We implement appropriate technical and organizational security measures to protect personal information against:
- Unauthorized access
- Loss or misuse of information
- Data alteration
- Unauthorized disclosure
Our systems are hosted on secure infrastructure and protected using modern security practices and monitoring.
5. Sharing of Information
We do not sell or rent personal information to third parties.
Information may only be shared when necessary:
- With trusted service providers who assist in delivering our services
- When required by law or legal process
- To protect the rights, safety, or property of our company or clients
6. Client Data Ownership
Clients who use our ERP systems and business platforms retain ownership of their data. OpenSource Support Phil. Inc. only processes or manages such data as part of providing system services, maintenance, and support.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
8. Your Rights
Under applicable data protection laws, including the Philippine Data Privacy Act of 2012, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing activities
To exercise these rights, please contact us using the information below.
9. Third-Party Services
Our website or services may include links to third-party websites or integrations. These services operate independently and may have their own privacy policies. We are not responsible for the privacy practices of those external services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
OpenSource Support Phil. Inc.
Email: support@ossphinc.com
Website: www.ossphinc.com